Issue: Cannot connect to Host

Solution: Vspace installed on a host machine. Vspace server delivers virtualized desktop sessions to the client devices. ​ It works on the server for desktop virtualization.

Cannot connect to host problem arises when there is no communication between M300 device and server. It can be problem of network, Server, IP and Device setup.

  1. Check whether LAN cable is connected properly or not.

  2. Check IP of M300 and server IP.

M300 IP steps:

    1. Click on Device set up

    1. Click on Network

    2. Check IP configuration. 

Insert correct IP address, Subnet mask and Gateway that is in the range of High-end and Low-end server.

Note: IP address, Subnet mask and Gateway should be in the range of High-end and Low-end server.

    1. Click on Apply and Save.

Note: IP address, Subnet mask and Gateway should be in the range of N-computing.

    It will work fine.

     

    Possible Solution: We need to check for the following things:

     

    Possible Solution:

     




    Possible Solutions: Try following tests and confirm for correct connection

    1. Check for the proper connection of headphone pins in the proper slot of audio out

    2. Check for the proper pins connection to audio in slot

    3. Reinsert and check the audio hearing and recording,

    4. Check if the pop-up on the browser has been clicked while recording the sound.


    Revision #2
    Created 31 March 2020 06:25:11 by Raju Sambari
    Updated 6 April 2020 10:39:38 by Raju Sambari